Draft — pending final legal review. Some details are still being completed.

Terms & Conditions

Home Social Network Last updated: [date]

1. About us and these terms

These terms govern your use of the Home Social Network website and dashboard (the "Service"), operated by [Company legal name], a company registered in England and Wales under company number [ ], registered office [ ] ("HSN", "we", "us").

By registering for an account, you agree to these terms. If you don't agree, please don't use the Service.

2. The Service

HSN provides branded and unbranded social media content for UK estate agents, delivered via a dashboard, for you to download and post yourself. We do not post content to your social media accounts on your behalf — you are responsible for downloading and posting all content.

3. Plans and pricing

Free Seasonal — £0/month. Seasonal, unbranded content only. Subject to HQ approval of your registration.
Standard HSN — £[40]/month + VAT. [12] branded posts a month.
Premium HSN — £[75]/month + VAT. [20] branded posts a month, including Dataloft market-data content.
Dataloft only — £[30]/month + VAT. Standalone local market-data content.
`[TEAN Standard/Premium — describe once TEAN terms are finalised, including that these are billed via TEAN, not HSN directly.]`

Prices are correct at the date of publication and may change; we will give you [X days'] notice of any price change to your plan, and continued use after that notice constitutes acceptance.

4. Payment

Payment is collected via GoCardless, a third-party payment provider. HSN does not store your card or bank account details.
Payment links may be arranged manually for custom or multi-office arrangements at rates agreed directly with you.
[Confirm billing cycle: e.g. "Payments are collected monthly in advance."]

5. Cancellation — no contract

There is no minimum contract term. You may cancel at any time by giving 30 days' written notice to [cancellation email/contact].
[Confirm refund policy, if any, for partial months.]
We may suspend or terminate your account for non-payment, breach of these terms, or suspected fraudulent registration (particularly for the Free Seasonal tier).

6. Your logo and content you provide

You confirm that you own or have the right to use any logo or content you upload, and that it does not infringe any third party's rights.
You grant HSN a licence to use your uploaded logo solely for the purpose of generating branded content for your account.
We reserve the right to reject a logo upload (e.g. transparent backgrounds are not accepted) but do not guarantee automated pre-screening of every upload — you're responsible for checking your rendered content is correct.

7. Our content

All template designs, master content pieces, and underlying software are the intellectual property of HSN (or our licensors, including Dataloft/PriceHubble for market-data content) and may not be redistributed, resold, or used outside the purpose of promoting your own agency.
You may use the branded content we provide to promote your own estate agency business on your own social media channels.

8. Dataloft content

Dataloft-sourced content is provided for general informational and marketing purposes. Figures are sourced from [Dataloft/PriceHubble] and, while we take reasonable care, we do not guarantee the accuracy, completeness, or currency of any market data provided. You should not rely on Dataloft content as financial, valuation, or investment advice, and should verify any figures independently before relying on them with a client.
If you believe a figure is incorrect, contact [hello@homesocialnetwork.com] and we will investigate.

9. Availability and changes to the Service

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may carry out maintenance, and the Service may occasionally be unavailable as a result.
We may add, remove, or change features, content categories, or plans from time to time. We'll give reasonable notice of material changes.

10. Limitation of liability

[This section requires careful solicitor drafting specific to your risk profile — the following is illustrative only, not a finished clause:]

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Subject to the above, HSN's total liability to you arising out of or in connection with the Service is limited to the amount you have paid us in the [12 months] preceding the claim.
We are not liable for indirect or consequential losses, including loss of profit, loss of business, or loss of goodwill.

11. Data protection

Our collection and use of your personal data is governed by our separate Privacy Policy, which forms part of these terms.

12. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to these terms

We may update these terms from time to time. We will notify you of material changes via email or a notice on the dashboard, and continued use of the Service after such notice constitutes acceptance of the updated terms.

14. Contact us

Questions about these terms can be sent to [contact email].